AHAMA LIVING
Guest Information Text

With this information text, you are informed about the processing of your personal data obtained during your guest experience in our Ahama Living business by Yasin İnşaat Turizm Gıda Taahhüt ve Ticaret A.Ş. (“Company”) located at “Yanıklar Mahallesi, Muğla Caddesi, No:1, Fethiye/Muğla”, acting as the data controller in accordance with Article 10 of the Law on the Protection of Personal Data No. 6698 (“Law”).

This text basically provides information about your personal data to be processed, the purposes of processing, the legal reason for processing, the collection method of your personal data, the party to whom your personal data will be transferred and the reasons for transfer, and your rights.
For more detailed information, you can access our Policy texts at www.ahamaliving.com.
1. Your Personal Data to be Processed and Processing Purposes

Your personal data obtained and processed by our company during your guest experience at our Ahama Living business are as follows:
1. Identity Information: Your information such as Name, Surname, ID Card Serial/Sequence Number, Passport Number, Place of Birth, Date of Birth, Age, Marital Status, Nationality/Citizenship Information, Signature
2. Contact Information: Your information such as E-mail Address, Telephone Number, Residence Address
3. Customer Transaction Information: Your information such as Request/Complaint Information, Vehicle Plate and Vehicle Information, Reservation Information, Room Type, Room Number
4. Information on Family and Relatives: Your spouse and children, who are your family members, identity, contact, occupation and education information
5. Health Information: Information on Devices and/or Prosthetics Used, Information on Allergies and/or Other Health Problems, which are Genetic Health Information, Information on Disability Status
6. Other: Person Your personal data, such as Targeting and Habit Information, Eating and Drinking Habit and Preference Information, and information regarding In-Room Preference, are processed by our Company in accordance with the basic principles of data protection law and only for the purposes for which you have been informed. The purposes of processing your personal data are as follows, provided that they are limited and proportionate in relation to each of your personal data:
• To fulfill the party obligations arising from the accommodation contract between us and our guests and the legislation, to carry out the fee policy, to carry out activities to ensure guest satisfaction, to follow up on customers’ demands and complaints
• To ensure the security of physical space, movable property and resources, to carry out emergency management processes
• To carry out guest relations management processes
• To carry out activities aimed at guest satisfaction
• To record billing transactions
• To carry out marketing activities
• To create a reservation and room sales record
• To provide room management according to your habits and room preferences
• To carry out business activities, to ensure their audit and continuity, to carry out and evaluate management activities, and to ensure audit, optimization and sustainability
• To carry out communication activities
• To enable our company to undergo independent audit and internal audit processes, to receive legal, accounting and consultancy services, to follow up on finance, accounting and legal affairs
• To carry out activities in accordance with the relevant legislation, to inform authorized persons, institutions and organizations when necessary
• Carrying out information security operations, ensuring that data is accurate, up-to-date and usable, ensuring the security of Data Controller operations related to Personal Data,
• Creating and implementing our Company’s commercial strategies,
• Carrying out processes established with business partners, service providers and suppliers in order for our Company to be able to perform its business activities and fulfill its obligations to you,
• Maintaining commercial and/or business relations with agencies that our Company has agreements with,
• Ensuring the security of all our Company’s workplaces, immovable properties, movable properties and resources, documents, energy resources, equipment, devices, machinery, vehicles, vehicles and electronic devices used in supply-administration-service-marketing-sales-support processes,
• Carrying out electronic storage and archive activities in order for our Company to ensure the sustainability of the guest experience.

If the data processing purposes listed above change, the information text will be updated and shared by our Company in a way that you can obtain information.
2. Legal Reasons for Processing Your Personal Data and the Method of Collecting Your Personal Data
Your personal data will be collected by our Company in order to achieve the above-mentioned purposes through the system presented to you verbally, in writing or electronically in physical or digital formats or through the system provided to you by our Company. 

This is collected by automatic means through companies with which we have business/commercial relations or by non-automatic means provided that it is a part of the data recording system.

Your collected personal data is processed based on the following legal reasons, limited and proportionate to the processing purposes specified in the heading above:

Your personal data, other than your Health and Other Information, is processed based on the following reasons listed in Article 5 of the Law:
• It is clearly foreseen in the laws
• It is necessary to process personal data belonging to the parties to the contract, provided that it is directly related to the establishment or execution of a contract
• It is mandatory for our Company to fulfill its legal obligation
• Data processing is mandatory for the establishment, exercise or protection of a right
• Data processing is mandatory for the legitimate interests of our Company, provided that it does not harm your fundamental rights and freedoms.

Your Health and Other Information is processed based on the reasons listed in Article 5/2, ç, of the Law, and that it is made public by you and 6/2. Your personal data that you have made public, listed in article ç, is processed based on the reasons for being in compliance with your will to make it public. Your Health and Other Information has been made public by our Company based on the information you have freely given us at the first moment you contacted us in order to provide you with a better service. Your personal data that has been made public by our Company is processed only in accordance with your will to make it public, is stored in accordance with your will with access restrictions at the Company, and is not shared with any other third parties.

2. Places Where Your Processed Personal Data is Transferred and Purpose of Transfer
Your personal data may be transferred to our business partners/service providers/consultants located in the country and to public institutions and organizations upon request, provided that it is directly related to the establishment or execution of the contract in accordance with Articles 8 and 9 of the Law and does not harm your fundamental rights and freedoms, and that it is mandatory for the fulfillment of our Company’s legitimate interests, for our Company to fulfill its legal obligations and for the establishment, establishment or protection of a right.

On the other hand, in line with the legal reasons and data processing purposes listed above, your personal data may be transferred to our business partners, service providers and consultants located abroad by means of concluding a standard contract, which is one of the appropriate assurance methods specified in Article 9/4 of the Law. In cases where transfer abroad is concerned, action is taken by conducting impact/transfer analyses regarding your rights in the country where the transfer will be made and data security measures for the relevant companies.
4. Ways to Apply to the Data Controller and Your Rights
According to Article 11 of the Law, by applying to our Company, you have the right to;

a) Learn whether your personal data has been processed

b) Request information if it has been processed,

c) Learn the purpose of processing and whether it is used in accordance with its purpose,

d) Learn the parties to whom it has been transferred domestically,

e) Request correction if it has been processed incompletely / incorrectly

f) Request deletion / destruction within the framework of the conditions stipulated in Article 7 of the Law

g) Request notification of the transactions made pursuant to clauses (e) and (f) above to the third parties to whom it has been transferred

h) Object to the emergence of a result against you due to analysis by exclusively automated systems

i) Request compensation for the damages you suffer due to processing in violation of the Law.
In this context, you can submit your applications regarding your rights listed in Article 11 of the Law regarding the personal data processing process notified to you, to the Company’s address “Yanıklar Mahallesi, Muğla Caddesi, No:1, Fethiye/Muğla” physically or through a notary or via e-mail to [email protected]. Your application will be reviewed by the Company and you will be contacted within a reasonable time, but no later than 30 (thirty) days. You can access more detailed information about your Personal Data and also the application form for obtaining information about personal data on our Company’s website at www.ahamaliving.com.